The team from Caron Boutique Inc. is committed to your entire satisfaction. We strongly believe in our products but if you are not satisfied or have any questions or comments regarding our products, please don't hesitate to contact us first.
You will find our e-mail and corporate phone number at the "about us" page. A representative from our customer service staff will take care of your problem immediately.
In order to ensure the best support you must know in advance:
We do not accept returns on panties, thongs, bodies, and girdles. All returns and exchanges must be new, unused, and contain all original packaging and accessories if any.
Please return the item within 7 days of purchase and we will gladly credit your account or exchange the item. No monetary refunds. Shipping and Handling charges are non-refundable. Items on sale are not returned.
If you receive a damaged or wrong product, you must contact us within 2 days of receipt of your order and we will gladly accept to exchange it. Items that have not been treated in accordance to the caring instructions will not be received back under any circumstance.
Our company reserves the right to review the returned items upon arrival, and determine whether the garments have been treated according to specified care instructions, and if return conditions apply.
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