Change Policy
STEPS FOR RETURNS
1. Before making a return, you should read the terms and conditions to check if your return complies with the company's policies.

2. Fill out the RETURN FORM found on our page, detailing the type of return you are making.
3. Pack the products you wish to return in a box or bag, verify that they are in the same condition as you received them, and send it using the United States Postal Service (USPS).

4. The item must be in our warehouse no later than 30 days after purchase or your return will be rejected. (Relocation charges apply see terms and conditions)
TERMS AND CONDITIONS FOR RETURNS AND EXCHANGES
The Company reserves the right to review returned products as soon as they arrive, to determine if the product has been treated in accordance with the specific care instructions and if the return conditions apply.
1. SALE products are final purchase.

2. No money refunds as well as shipping and handling charges for returns WITHOUT JUSTIFICATION .

3. Returns of products with FACTORY DEFECTS must be sent by USPS, in order for your shipment to be credited. Otherwise shipping costs will not be recognized)

4. Products that have not been treated in accordance with the care instructions described in the garment will not be exchanged, nor will money be refunded, under any circumstances. Each of our garments are designed for a specific size, no damage is recognized for forcing them.

5. Due to sanitary regulations, we do not accept any changes in underwear such as: girdles, reducing bodies, blouse bodies, boxers.

6. Changes are only allowed for line items (WITHOUT JUSTIFICATION) within a maximum period of 30 days from the date of purchase. After 15 days after the purchase, all line items will have a charge for relocation of the product ( Restocking Fee) of 10% EXTRA on the purchase price.

7. When the article presents odors, its packaging and labels have been used, mistreated and damaged. They will have an EXTRA RESTOCKING FEE of 15% on the purchase price.

8. We do not grant monetary returns, credits to credit cards or any type of financial return.

9. The company is not responsible for health problems or allergies that may be caused by the use of these products .
OUR GUARANTEE
If the item you purchased has a manufacturing defect and you have complied with all the care and washing recommendations, please fill out the returns form on the website or call our call center and speak to one of our sales advisors.

PRODUCTS WITH FACTORY DEFECT: Refers to damaged zippers, studs, sewing defects, detached shoes. Our guarantee does not cover the fall of appliqués, stones or brilliants.

WARRANTY TIME LIMIT FOR PRODUCTS WITH MANUFACTURE DEFECTS: It is a period of 30 days to make claims for defective products, after purchasing the merchandise. The guarantee is only valid on presentation of the corresponding invoice.
 
WARRANTY PROCEDURE
1. If your product is under warranty, fill out the return or exchange form on our page.

2. Pack your Warranty items securely. Mail your package to SKA Studio by Colmodausa-Returns Department, 457 E. FIRST AVE, ROSELLE NJ 07203

3. An analysis of the article and its condition will be carried out by our qualified personnel. The response to the guarantee request will be given within a period of 8 business days. (This period does not include the time necessary in case the article is viable).
The response alternatives contemplated within our guarantee, once the Quality Auditor performs the corresponding review are:

A) Arrangement: It is the first option, in case it can be practiced and guaranteed. Once the arrangement is made, the customer must claim the item within a maximum period of four (4) months; after this term The Company is not responsible.

B) Change: the reference reason for the claim is replaced by another (it can be by the same reference or by a different one of the same amount paid). In the event that the value of the new product is greater, the customer must pay the surplus.

C) Denied: Denial of the exchange for not finding quality inconveniences or due to expiration of the guarantee period.
SHIPPING POLICY


We use ground transportation with the companies UPS and in special cases USPS .

Special cases only include shipments to Puerto Rico, Canada or PO BOX.

- UPS ground: It is a standard shipment for the United States with an estimated duration of 3 to 7 business days depending on the state and city where you are.

- UPS Next Day Air: You must first contact a consultant to request this option.

HOW MUCH IS THE SHIPPING?

The shipping cost is automatically calculated in the system and depends on the delivery address.

Free shipping is exclusive within the Continental United States, depending on the promotion of the day and does NOT apply to customers who have credits for returns.

HOW LONG DOES MY ORDER TAKE?

Packages are generally shipped within 2 days of receipt of payment and are shipped via UPS with tracking and delivery with signature required. Whichever shipping choice you make, you will be provided with a link to track your package online. Please note that you will receive the package on business days, excluding Saturdays and holidays

We will do our best to dispatch the package the day after the order is created. If there are any issues with payment validation or product availability, we will contact you immediately to let you know. Once the payment has been authorized and verified, your order will take 1 day to process.

IS MY ORDER TOTAL TAX FREE?

Shipping costs include handling and packaging costs, as well as shipping costs. Handling charges are fixed, while transportation rates vary according to the total weight of the shipment. Before the package is shipped, special care will be taken to protect fragile items.

DO I HAVE TO RECEIVE THE PACKAGE PERSONALLY?

For security, all packages are sent with a signature required as a protection method to avoid losses. However, it is not necessary for you to be present, a person over the age of 21 can receive it.

UPS MADE THE FIRST DELIVERY ATTEMPT, WHAT CAN I DO?

UPS makes 3 delivery attempts at the stipulated address.

In case the 3rd attempt, the recipient is not available. The package will be retained at the UPS offices for 3-4 days. Time that the client has to schedule a collection and pick up the merchandise. If after 4 days, there was no response, the products will be returned to the warehouse and the customer must pay the shipping cost involved in putting the package back into transit.

We recommend:

- Leaving a person over 21 years of age in charge of receiving the package.

- In case of registering an address of a relative or the workplace, correctly enter the data and information of the recipient.

- Continuously check the tracking number

SECURITY POLICY

Caron Boutique (www.caronboutique.com) and its affiliates provide their services subject to the following conditions:

If you visit or shop at Caron Boutique (www.caronboutique.com), you agree to these terms. Please read carefully. In addition, when you use any current or future Caron Boutique (www.caronboutique.com) services or visit or purchase from any business affiliated with Caron Boutique (www.caronboutique.com), whether or not they are included in the Caron Boutique  (www  caronboutique.com), will also be subject to the guidelines and conditions applicable to such service or business.

PRIVACY

Please review our Privacy Notice, which also governs your visit to Caron Boutique (www.caronboutique.com), to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit Caron Boutique a (www.caronboutique.com) or send e-mails to us, you are communicating with us electronically. and you are consenting to receive communications from us electronically. We will communicate with you by email or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content on this site, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Caron Boutique (www.caronboutique.com) or its suppliers. and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Caron Boutique (www.caronboutique.com) and protected by US and international law. All software used on this site is the property of Caron Boutique (www.caronboutique.com) or its software suppliers and is protected by United States and international copyright laws.

LICENSE AND ACCESS TO THE SITE

Caron Boutique ( www.caronboutique.com ) grants you a limited license to access and make personal use of this site and not to download (other than page cache) or modify it, or any portion of it, except with the express written consent of Caron Boutique ( www.caronboutique.com ) . This license does not include any resale or commercial use of this site or its content, any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its content, any downloading or copying of account information for the benefit of another merchant, or any use of data mining, robots, or similar data gathering and extraction. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without the express written consent of a Caron Boutique (www.caronboutique.com). You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Caron Boutique (www.caronboutique.com) and our affiliates without express consent. and in writing. You may not use any meta tags or any other "hidden text" using Caron Boutique ( www.caronboutique.com )  name or trademarks without the express written consent of Caron Boutique a (www.caronboutique.com). Any unauthorized use terminates the permission or license granted by Caron Boutique (www.caronboutique.com). You are granted a limited , revocable and non - exclusive right to create a hyperlink to the Caron Boutique ( www.caronboutique.com ) home page as long as the link does not portray Caron Boutique ( www.caronboutique.com ) , its affiliates or its products or services in a false, misleading, derogatory or offensive manner. You may not use any Caron Boutique (www.caronboutique.com) logo or other graphic or trademark as part of the link without express written permission.

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Caron Boutique a (www.caronboutique.comom) sells children's products, but sells them to adults, who can buy with a credit card. If you are under the age of 18, you may use Caron Boutique (www.caronboutique.com) only with the involvement of a parent or guardian. Caron Boutique (www.caronboutique.com) and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content, and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringement of copyright intellectual property, or otherwise harmful to third parties or unpleasant or containing  software viruses, political campaigns, commercial solicitations. You may not use a false email address, impersonate any person or entity, or mislead as to the origin of content. Caron Boutique (www.caronboutique.com) reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you post content, and  Unless we state otherwise, you grant Caron Boutique (www.caronboutique.com) and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully transferable third-party license to use, reproduce, modify, adapt, publish, translate , create derivative works of, distribute and display such content worldwide in any medium . You grant Caron Boutique (www.caronboutique.com) and its affiliates and sublicensees the right to use the name you submit in connection with such content, if they choose. You represent and warrant that you own or control all of the rights to the content that you otherwise post, so that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Caron Boutique ( www.caronboutique.com ) or its affiliates for all claims resulting from the content you provide. Caron Boutique (www.caronboutique.com) has the right but not the obligation to monitor and edit or remove any activity or content. Caron Boutique ( www.caronboutique.com ) assumes no responsibility and assumes no responsibility for any content submitted by you or by third parties.
 
COPYRIGHT COMPLAINTS

Caron Boutique (www.caronboutique.com) and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please email us with your complaint.

RISK OF LOSS

All items purchased from Caron Boutique (www.caronboutique.com) are made pursuant to a shipping contract. This means that risk of loss and title for such items pass upon our delivery to the carrier.

DESCRIPTION OF THE PRODUCTS

Caron Boutique (www.caronboutique.com) and its affiliates attempt to be as accurate as possible. However, Caron Boutique (www.caronboutique.com) does not warrant that product descriptions or other content on this site is accurate, complete, reliable, current, or error-free. If a product offered by Caron Boutique (www.caronboutique.com) itself is not as described, your sole remedy is to return it unused.

OTHER BUSINESSES

Parties other than Caron Boutique (www.caronboutique.com) and its affiliates operate stores, provide services, or sell product lines on this site. In addition, we provide links to the sites of affiliate companies and insurance other businesses. We are not responsible for examining or evaluating, and we do not warrant, the offerings of any of these businesses or individuals or the content of their Web sites. Caron Boutique (www.caronboutique.com) assumes no responsibility or liability for the actions, products and content of all these and any other third parties. You should carefully review their privacy statements and other terms of use.

EXCLUSION OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY Caron Boutique ( www.caronboutique.com ) "AS IS" AND "AS AVAILABLE". Caron Boutique (www.caronboutique.com) MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, Caron Boutique (www.caronboutique.com) DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Caron Boutique (www.caronboutique.com) DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT BY Caron Boutique (www.caronboutique.com) are free of viruses or other harmful components. Caron Boutique ( www.caronboutique.com ) SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting Caron Boutique (www.caronboutique.com), you agree that the laws of the state, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any kind that may arise between you and Caron Boutique a ( www.caronboutique.com ) or its affiliates.

DISPUTES

Any dispute related in any way to your visit to Caron Boutique a (www.caronboutique.com) or to products you purchase through Caron Boutique (www.caronboutique.com) shall be submitted to confidential arbitration in City, State, except that , to the extent that you have in any way violated or threatened to violate Caron Boutique (www.caronboutique.com)'s intellectual property rights, Caron Boutique a (www.caronboutique.com) may request injunctive or other measures in any state or federal court in the State, and you consent to the exclusive jurisdiction and venue in such courts. The arbitration under this agreement will be conducted under the current rules of the American Arbitration Association. The arbitration award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration with any other party subject to this Agreement, whether through arbitration proceedings or otherwise.