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Shipping policy

OUR SHIPPING POLICY  

📦 OUR SHIPPING POLICY

At SKA STUDIO, we do our best to ship all orders as quickly as possible.
Orders confirmed in the morning are more likely to be processed and shipped the same day or the next business day.

However, due to inventory handling and product restocking, full order processing may take 1 to 3 business days.
You’ll receive a confirmation email with tracking information once your order ships.

📍 Make Sure Your Shipping Address is Correct

To ensure timely delivery, please double-check that your address is entered accurately when placing your order.
Include all relevant details: street name, house/building number, apartment number, and any other specifics.

⚠️ SKA STUDIO is not responsible for lost or misdelivered packages due to incorrect address entry during checkout.

💲 Sales Tax for U.S. Orders

Most of our product prices do not include U.S. sales tax, except for some specific lines.
Your total at checkout will reflect product price + shipping cost.

Certain items, such as our new hair care line, may be subject to U.S. sales tax. This will be added at checkout.

✅ We recommend reviewing your cart summary before finalizing your purchase to confirm your total.

🌍 International Shipping

Orders shipped outside the U.S. may incur customs duties or import taxes in the destination country.
These fees are the customer’s responsibility and are non-refundable.

📌 SKA STUDIO does not control or determine these charges. Please check your local customs regulations before placing your order.

🚚 Choose How You Want to Receive Your Order

We want your SKA STUDIO outfits to arrive right when you need them!
That’s why we offer custom shipping rates based on:

  • Your location

  • The delivery speed you choose

✨ Explore the options during checkout and select the one that suits you best.

🔍 Order Tracking & Delivery

Once your order is shipped, we’ll send you a tracking number via email.
You can follow your package in real time.

⏳ Delivery is usually on time, but external factors (e.g., weather or carrier issues) may cause delays.
Be sure to check your tracking link for updates.

❗Important Notes

  • Shipping costs are non-refundable

  • We are not liable for:

    • Lost or damaged shipments with no signature required

    • Incorrect or incomplete address entries

🌐 For International Orders

  • Customs duties and taxes may apply – these are the customer's responsibility

  • These charges are not included in your order total and not refundable

  • Unexpected events may delay delivery times

📩 If your order is delayed or you have questions, contact SKA Studio’s Customer Service—we’re here to help.

⏱ Delivery Delays

We work hard to deliver your package within the estimated timeframe.
However, delays can happen due to unforeseen circumstances.

If your order hasn’t arrived by the expected date, reach out to our customer service team and we’ll assist you promptly.

 

* Although our goal is for you to receive your package within the communicated delivery time, delivery may take longer due to unexpected events. If your online order does not arrive by the estimated delivery date, please contact Ska Studio Customer Service and we will assist you.